Privacy

Privacy Policy

This policy explains how Deep Platforms GmbH processes personal data when you use Acvire, contact us, connect integrations, or visit our website.

This English version is provided for convenience. The German privacy policy remains authoritative where a legally binding interpretation is required.

Controller and contact

The controller is Deep Platforms GmbH, Eschenrieder Straße 24, 82194 Gröbenzell, Germany. Privacy requests can be sent to privacy@acvire.com.

Data we process

We process account data, company data, project data, leads, contact details, messages, calendar data, usage data, billing data, support communication, device information, cookies, and security logs where required to provide Acvire.

Purposes of processing

Data is processed to create and manage accounts, provide CRM and AI features, enrich leads, synchronize email and calendar integrations, process payments, secure the service, support users, and comply with legal obligations.

Legal bases

Depending on the context, processing is based on contract performance, legitimate interests, legal obligations, consent, or the establishment and defense of legal claims.

AI, enrichment, and integrations

When AI or enrichment features are used, relevant project, lead, message, or context data may be sent to configured processors or service providers to produce the requested result.

Google, Microsoft, Stripe, OpenAI, search providers, hosting providers, analytics tools, and similar processors may be involved depending on enabled features.

Cookies and analytics

Necessary cookies are used to operate the website and application. Optional analytics or marketing cookies are used only according to the cookie preferences and applicable consent requirements.

Retention and rights

Personal data is stored only as long as needed for the purposes described, contractual obligations, legal retention periods, security, billing, and dispute resolution.

Depending on applicable law, data subjects may request access, rectification, deletion, restriction, portability, objection, or withdrawal of consent.

Security

We use technical and organizational measures to protect data, including access controls, encryption in transit, logging, backups, and separation of responsibilities.